How quickly do you respond to calls in Franklin Park?+
For active leaks or storm damage, we prioritize Franklin Park calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Franklin Park.
Do you provide free, upfront pricing before starting work?+
We give every Franklin Park customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in IL, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Franklin Park customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Franklin Park?+
Yes, we perform pre-purchase and pre-listing inspections throughout Franklin Park with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Franklin Park too?+
We serve Franklin Park and the surrounding communities throughout Franklin Park, IL — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
