What's your response time for Franklin Park emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Franklin Park the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
We give every Franklin Park customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Franklin Park, IL?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in IL, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Franklin Park, IL and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Franklin Park home?+
Most residential replacements in Franklin Park take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Franklin Park?+
We do these regularly for Franklin Park homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside Franklin Park too?+
Beyond Franklin Park, our crews regularly service the surrounding Franklin Park, IL area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
